success stories

SPOC (Single Point of Contact) service and onsite support

Customer

NOKIA for Telefonica Movistar +

Sector

Telecoms & High-tech

Capabilities used

Managed ICT services

Situation

Nokia requests operational support to Telefónica staff in Level 1 and Level 2 technical assistance related to the Movistar TV service.

Tasks

Diagnosis, study and solution proposal for third party elements that are integrated in Nokia's solution platform.

24×7 Service

Action

On-site work at Telefónica's National Support and Operation Center (CNSO).

Grupo Oesía provides 14 years of accumulated experience in Nokia's platform and services.

Supported services include:

  • High volumetrics in control and monitoring systems. (919 between network equipment, probes, backend, etc.)
  • Network equipment: Cisco Nexus, Nokia 7750 SR, DNS Load Balancer, BIG-IP, Cache, SSL
  • Equipment: HP Blade, VMWare Exsi, Netapp/Metrocluster.
  • Systems: Linux, Ubuntu, Centos, Windows Server, Apache, Tomcat, IIS, Varnish, CEPH.
  • Network Solutions: Velocix CDN, Origin, Multicast ABR, Recording
  • DB: Cansandra, Mongo, Orange, MySQL, Postgre

Result

  • Increased efficiency in incidents.
  • Control SLA's.
  • Increased capacity for analysis.
  • Capacity to react to serious incidents on the Movistar+ platform.

SGoSat

Family of SATCOM On The Move (SOTM) terminals for vehicular installation and stable mobile connection

SGoSat is a family of high-tech SOTM (Satellite Comms On The Move) terminals that are installed in a vehicle, providing the ability to target and maintain a stable connection to the satellite when the vehicle is in motion in any type of conditions.

The SGoSat family is composed of versatile terminals, which can be installed on any type of platform: trains and buses, military and/or government vehicles, aircraft, ships, etc. Originally designed for the military sector, SGoSat terminals are extremely reliable and robust, integrating high-performance components that comply with the most stringent environmental and EMI/EMC regulations. The product uses low-profile, high-efficiency antennas and a high-performance positioning and tracking unit, allowing the terminal to be operated anywhere in the world.

In order to meet the diverse needs of its customers, INSTER has developed single band and dual band terminals in X, Ka and Ku frequencies.

The SGoSat family of terminals can also be configured with a wide range of radomes (including ballistic options) to suit customer requirements.