Infrastructure Engineering and Management

Analysis and Planning

We work along three strategic lines
Identification of needs, definition of corporate ICT strategies and policies, and development of action plans. We look at the short, medium and long term from the perspective of organization, infrastructure, applications and security.


  • IT competency analysis
  • Benchmarking of technological architectures
  • GAP analysis between current situation and target
  • Evaluation of scenarios and alternatives
  • Prioritization of initiatives
  • Investment plan
  • Project Plan
  • Definition of contracting specifications
  • Process and IT Governance Consulting

Implementation of management models based on processes.

  • ITIL v.2/v.3 Process Implementation
  • Design and preparation of the IT service catalog
  • Service Level Agreement Design and Implementation
  • Evolution and transformation of IT services

Implementation of Quality Models

IT process consulting

  • ITIL Maturity Audits
  • ISO 20.000 Certification

Training in Management Methodologies

Virtualization and system consolidation

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Integrated workplace management

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Provision of infrastructure

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Managed ICT services

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in Engineering and Infrastructure Management

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