success stories

Systems Support Service (At. Bilbao)

Customer

Athletic Club de Bilbao

Sector

Services

Capabilities used

ICT services managed through first-level technicians and second-level consultants

Situation

Club Athelic de Bilbao is a sports institution with a long tradition that requests operation, administration and advanced support services to its ICT department.

Tasks

Management and follow-up of projects with third parties, consultations, incidents and infrastructure problems. 24×7 customer service.

Consulting for the evolution and improvement of systems.

Support during sporting events.

Action

  • Multiple Server Environment (Windows Server, CentOS)
  • 4 centers, 3 CPDs. Storage and server replication for DR
  • Virtualization on Vmware vSphere
  • NetApp Storage
  • SQL Databases
  • Exchange Server
  • Veeam Backup & Replication

 

Result

Grupo Oesía has maintained the customer's trust since 2016, with a gradual increase in the weight of the service as the Club's ICT activity increased. Stable service that ensures service levels agreed with the customer.

SGoSat

Family of SATCOM On The Move (SOTM) terminals for vehicular installation and stable mobile connection

SGoSat is a family of high-tech SOTM (Satellite Comms On The Move) terminals that are installed in a vehicle, providing the ability to target and maintain a stable connection to the satellite when the vehicle is in motion in any type of conditions.

The SGoSat family is composed of versatile terminals, which can be installed on any type of platform: trains and buses, military and/or government vehicles, aircraft, ships, etc. Originally designed for the military sector, SGoSat terminals are extremely reliable and robust, integrating high-performance components that comply with the most stringent environmental and EMI/EMC regulations. The product uses low-profile, high-efficiency antennas and a high-performance positioning and tracking unit, allowing the terminal to be operated anywhere in the world.

In order to meet the diverse needs of its customers, INSTER has developed single band and dual band terminals in X, Ka and Ku frequencies.

The SGoSat family of terminals can also be configured with a wide range of radomes (including ballistic options) to suit customer requirements.