Every week, orders are manually updated in SAP, which requires the effort of more than two people working full time. As it is a repetitive process, there were many errors in the information upload, causing inconveniences in payments and invoicing.
Through a status assessment, it was recommended to the client to automate the process, which is currently done manually, thus freeing the user from repetitive tasks and avoiding human errors in loading information.
For this reason, it was requested to automate the processes, so that a robot takes the data and performs the loading in SAP without human intervention.
At the end of this task, the robot e-mails the user an Excel file with a summary of the load performed.
The automated process updates the orders in SAP, sending the execution report to the interested parties.
Through this action, it was possible to save the working time of two people and reduce human errors in the process by 99%.
People who were previously responsible for this repetitive task can now spend their time performing more complex tasks.