Movistar+ model certification
Management and Administration of Telefónica’s Laboratories
Processes of Attention and Management of infrastructures and ICT services for Telefónica de Empresas customers.
Systems Support Service /CAF)
Systems Support Service (At. Bilbao)
Systems Support Service (ULMA)
Systems Support Service (IESE)
SPOC (Single Point of Contact) service and onsite support
Managed ICT services
Infrastructure Engineering and Management Managed ICT services Engineering andInfrastructure Management We offer a mature service model, aligned with best practices and based on pillars that ensure quality. Characteristics: It is a dynamic and adaptive model that ensures demand management and continuity through a proactive service mode. It provides high proactivity thanks to specialization, process automation […]
Provision of infrastructure
Infrastructure Engineering and Management Infrastructure Provision Engineering andInfrastructure Management We are experts in infrastructure analysis, design, management and monitoring.We work with leading manufacturers and technologies. Characteristics: Collaborative environment Analysis and design of e-mail and collaborative space solutions (SharePoint) Databases Database Analysis, Design and Implementation High Availability Solutions Database Tunning Remote administration services Middleware Implementation and […]
Cloud
Infrastructure Engineering and Management Cloud Engineering andInfrastructure Management Google, AWS, Azure, you choose. Support up to level 3. We are confident in our ability, which is why we offer you billing linked to the achievement of SLA targets. Do you need a roadmap to move your systems to the cloud? We help you with the […]
Analysis and planning
Infrastructure Engineering and Management Analysis and Planning Engineering andInfrastructure Management We work along three strategic linesIdentification of needs, definition of corporate ICT strategies and policies, and development of action plans. We look at the short, medium and long term from the perspective of organization, infrastructure, applications and security. Characteristics: IT competency analysis Benchmarking of technological […]
Integrated workplace management
Infrastructure Engineering and Management Integrated workplace management Engineering andInfrastructure Management Is teleworking a challenge for your organization? We are specialists in integrated workstation management and have experience in the planning, support and turnkey migration of IT fleets with tens of thousands of users. Your end user is our end user. It does not matter whether […]
Virtualization and system consolidation
Infrastructure Engineering and Management Virtualization and system consolidation Engineering andInfrastructure Management Two concepts that go hand in hand We want to help you get the most out of your organization’s ICT investments by helping to reduce your carbon footprint, from servers, storage and backup systems to the workstation. Server virtualization and consolidation We have extensive […]
Infrastructure Engineering and Management
areas Engineering and Infrastructure Management Engineering andInfrastructure Management We are a benchmark in the integrated management of information and communications systems and infrastructures. From planning to production and maintenance at all service layers, for all your users. We build our services from the knowledge of your organization and business processes. We commit beyond SLAs. Our […]